“I write on behalf of my team to thank you, your organisation and employees for the help and support you gave Mr W. and his family in his final illness. His wish was to die in his own home but this was only possible because of the care you were able to give him. I had some brief contact with your primary carers and was impressed by their skill and caring attitude; our district nurses who saw much more of them endorse this wholeheartedly. You should be justly proud of the role you played in the care Mr W. received and the good memories his family have of his final days of life.”
