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Regulation, Disclosure Checks and Quality Control

The Care Quality Commission – (CQC)

We are registered with and licensed by the Care Quality Commission, under statutory legislation of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Care Quality Commission Registration Regulations 2009. We undergo routine CQC inspections of our services. We would recommend that prior to using a service for a regulated activity, you check the most recent inspection reports for that provider. Our last inspection was in January 2017, when we were found to be ‘good’ in respect of all five key indicators. Copies of our latest inspection reports are available at our office or from www.cqc.org.uk. .

The Disclosure and Barring Service – (DBS)

It is a legal requirement that anyone working with vulnerable adults or children must possess a satisfactory Enhanced DBS Disclosure.  All grades of staff are checked against the DBS and police databases and a Disclosure obtained prior to confirmation of employment and placement with any client. The DBS will also incorporate information held on the DBS children and adults barred lists. We renew our staff DBS Disclosures every three years.

United Kingdom Home Care Association (UKHCA)

As a member of the UKHCA we are required to abide by their Code of Practice for all our home care services. Their web site contains very useful information.

Quality Procedures

We have obtained BS EN ISO9001:2008 accreditation, which is reviewed and reaffirmed annually by Certified Quality Systems Ltd.

Everycare Identification Badges

All our personnel are required to carry them while on duty. They have a 3–year life and have a recent photograph of the bearer.

The Staff ID Badge contains a unique QR code which can be scanned by a smart phone to obtain immediate verification of the holder’s employment status, qualifications. training history etc. As far as we are aware we are the only private nursing and care services organisation to have implemented such a comprehensive and secure verification procedure.